icm2re logo. icm2:re (I Changed My Mind Reviewing Everything) is an 

ongoing web column edited and published by Brunella Longo

This column deals with some aspects of change management processes experienced almost in any industry impacted by the digital revolution: how to select, create, gather, manage, interpret, share data and information either because of internal and usually incremental scope - such learning, educational and re-engineering processes - or because of external forces, like mergers and acquisitions, restructuring goals, new regulations or disruptive technologies.

The title - I Changed My Mind Reviewing Everything - is a tribute to authors and scientists from different disciplinary fields that have illuminated my understanding of intentional change and decision making processes during the last thirty years, explaining how we think - or how we think about the way we think. The logo is a bit of a divertissement, from the latin divertere that means turn in separate ways.

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soft (s)kills: let's make it a bit harder

How to overcome the success of distorted and dysfunctional soft skills

How to cite this article?
Longo, Brunella (2013). Soft (s)kills! Let's make it a bit harder. icm2re [I Changed my Mind Reviewing Everything ISSN 2059-688X (Print)], 2.3 (June).

How to cite this article?
Longo, Brunella (2013). Soft (s)kills! Let's make it a bit harder. icm2re [I Changed my Mind Reviewing Everything ISSN 2059-688X (Online)], 2.3 (June).
Full-text accessible at http://www.brunellalongo.co.uk/

June, 28 2013 - Communication skills, negotiation skills, language skills, relationship skills, networking skills. And so on and so on. I am talking about those qualities, attitudes and capabilities that make things happening smoothly and simply without disappointing almost anybody, no matter the technicalities of the projects or the problems of the situation.

I have been an advocate of soft skills for many years, while consulting and project managing information and customer services. But let's think again: are we sure that such skills are really so important in any circumstance as we were used to claim? Or is not the case that we have diffusely adopted an algorithmic version of this powerful concept now and something must be re-tuned? ...

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